Glassbeam's cloud-based solution provides their service engineers real-time dashboards, alerts, and alarms on the health of the equipment they support.
Glassbeam’s capability to ingest, parse, analyze, and act on complex machine logs truly compliments PTC’s vision for transforming unstructured data into actionable information for our support organization.
Pilot project to analyze machine logs from imaging modalities such as CT Scanners to improve support group efficiency by applying rules and analyzing large volume of complex logs generated from North America deployment.
Glassbeam Analytics Platform helps Novant Health reduce equipment service costs and improve the efficiency of its support organization through machine data analytics
Support analytics for L1-L3 support teams helping them reduce mean time to resolution (MTTR); Assisting Product Management teams derive deep intelligence on installed base for better product planning
Global footprint with 400+ users on DS8000 machine data analytics leveraging Glassbeam for installed base analytics and latest product configuration information at IBM customer sites.
Leading Converged Infrastructure company uses Glassbeam to dramatically reduce MTTR and to capture anomalous conditions using pre-defined Rules.
Data center Operations & Planning teams gain capacity utilization and projections for improved visibility into IT assets’ utilization.
Leading Medical Devices manufacturer of ablation systems uses Glassbeam, along with ThingWorx, to get granular insights into device performance in globally dispersed location.